Your Questions
Arrival
Check-in & Arrival ⏱️
Check-in is available from 4:00 PM. Thanks to online check-in, you can then arrive flexibly and independently – there is no fixed arrival time.
Once you have completed the online check-in, you will receive all important information for your stay as well as your personal access code (3 days before check-in).
An earlier check-in or later check-out is generally not possible without extra charge, as we need the time for cleaning and preparation.
Please note that we cannot offer luggage storage on site.
If you arrive earlier or depart later, we recommend:
-
🧳 Lockers at Interlaken West train station
-
☕ exploring the region at your leisure
-
🌄 starting your first activities in the area
This way you can make the most of your time – even without access to the apartment.
The address of SURFERSHOME is:
Dorfstrasse 74-78, 3707 Därligen Google Maps Link (Parking)
It is a former hotel complex “Du Lac”
The car can be parked in any free parking space (public parking).
A parking permit for free parking will be provided to you – you will find it in the welcome basket in the apartment.
Please do not use the reserved parking spaces. Please deposit the parking card as soon as possible. Unfortunately, we cannot cover fines incurred due to late placement.
Tip: For loading and unloading, you may drive directly to the back of the Du Lac buildings (near the house entrance) and also pick up the parking card there. Afterwards, please park as described above.
You can easily reach Därligen by train to Interlaken West and bus no. 60 to the Därligen Dorf stop. The journey takes about 6 minutes. The bus runs hourly, sometimes twice an hour.
Tip: You can find the timetable at sbb.ch or in the 'SBB Mobile' app.
From Därligen station, it's about a 4-minute walk to the Du Lac area, where SURFERSHOME is located.
Surfers OASE 
-> House A (Number 78) => your apartment 
Surfers STUDIO 
-> House B (Number 78)
Surfers LODGE 
-> House B (Number 78)
Surfers DECK 
-> House F (Number 74)
At the main entrance of House A, you will find a compartment with key boxes inside (turn to open).
Enter the opening code at the SURFERS OASE key box.
Go upstairs – unfortunately, we don't have a lift:
Unlock the entrance door, go up 1 flight of stairs.
The fourth door is labeled SURFERS OASE. You made it and have arrived. 
To welcome you, you'll find:
- Welcome coffee
and chocolate - Starter portion of kitchen paper
- Starter portion of toilet paper
- Earplugs for quiet nights
and chocolateReplenishments are available, for example, at Coop or Migros Interlaken West.
Departure
Check-out is by 10:00 AM at the latest. Please leave the apartment on time.
- Please leave the apartment clean and tidy
- Please wash and dry the dishes before you leave
- Please leave the rubbish bag in the apartment.
- If you received a key, please leave it on the table.
- Lock the apartment by pressing on the door.
Please leave the apartment clean and tidy
Please wash and dry the dishes before you leave
Please leave the rubbish bag in the apartment.
If you received a key, please leave it on the table.
on the door.Stay
WLAN: Surfers 'Apartment' Guest or SURFERSHOME.CH
Password: welcomehome
112 is the emergency number in Switzerland for medical emergencies, police, or fire department.
For general questions or messages, it's best to contact us via chat – we usually respond very quickly
Alternatively, you can reach us by email at: office@surfershome.ch
Emergency only: +41 33 553 01 60
We welcome suggestions and do our best to make you feel completely at home with us. 
Enjoy your time with us and discover the beauty of our region! 
The full rubbish bag (chargeable, grey, official bag, labeled "AVAG") can be disposed of in the container at House B.
Please refrain from disposing of black or other bags in the container. This is not permitted. Thank you for your cooperation!
Please contact us to receive a new rubbish bag.
You can simply collect glass bottles on the balcony. We will dispose of them for you.
Like most bathrooms in Switzerland, we do not have a drain in the bathroom floor. Please stand in the bathtub or shower tray for washing or showering. We are very grateful
Water on the floor can lead to water damage.
For safety reasons, please always keep the house doors closed – day and night.
Please observe the legal quiet hours – especially the Swiss night rest from 10:00 PM 
until 7:00 AM.
Please keep TV 
, music 
and conversations 
quiet accordingly.
Please do not place any objects in the stairwell – e.g., rubbish bags, shoes 
, bags 
or strollers 
.
In general: Consideration and courtesy when dealing with other residents – this way everyone feels comfortable
Good to know
- Fresh bed linen & towels
- Coffee capsules, toilet paper
- Intermediate cleaning
- Travel adapter
- and more
Just let us know!
The tap water in our apartments is fresh Swiss mountain and spring water and can be drunk without hesitation. 💧
You can enjoy it directly from the tap – sustainable, high-quality, and always available.
Unfortunately, there is no washing machine in the accommodation.
Recommendations:
- Wash & Go Interlaken (self-service with coins)
Postgasse 18, 3800 Interlaken
Open daily from 7:00 AM – 10:00 PM - For laundry service – contact us, we'll give you addresses!
For laundry service – contact us, we'll give you addresses!- Smoking in the apartment is strictly forbidden.
- Bringing animals into the apartment is strictly forbidden.
- In case of violation: CHF 800 for steam cleaning of the entire accommodation.
- Grindelwald & Wengen
- Mürren (via Lauterbrunnen)
- Harder Kulm (Top of Interlaken – Funicular)
Grindelwald & Wengen
Harder Kulm (Top of Interlaken – Funicular)- Pool: freely accessible from 8:00 AM to 8:00 PM
- Lake: access under the pedestrian bridge (under the railway tracks). If anyone asks, just say you are guests of SURFERSHOME.CH
- Tip: Have a drink or snack at Hafepintli by the lake
Our apartments do not have air conditioning. However, thanks to their location by the lake or in the mountains, temperatures usually remain pleasant even in summer. 🌿
On hot days, we recommend ventilating well in the morning and evening and keeping windows and curtains closed during the day to keep the heat out.
🌬️ We are happy to provide fans upon request in summer.